Services. Professional services tailored to your needs.
Partnering for Operational Excellence.
Understand how our team services your organization to deliver on our commitments. Enigmatic uses BPMN 2.0 as its standard for process documentation and workflow modeling to ensure consistency, clarity, and portability across organizations.
Executive Alignment
Establish clear transformation objectives and secure executive sponsorship to drive organizational buy-in and target operational goals.
Deliverables
- Measurable transformation objectives
- EBITDA or operational target definition
- Executive sponsorship agreement
Tools
Diagnostic & Financial Modeling
Map current systems and workflows to identify bottlenecks, building a financial baseline and transformation thesis with quantified impact.
Deliverables
- Current-state process maps
- System architecture diagram
- Financial baseline model
- Bottleneck analysis
- Transformation thesis
Tools
Future State Architecture
Design the target operating model, including technology blueprints, workflow redesigns, and governance structures for scalable operations.
Deliverables
- Future-state operating model
- Workflow redesigns
- Technology blueprint
- Governance model
- Change rollout plan
Tools
Solution Engineering & Pilot
Validate the solution through a limited-scope pilot. We engineer standalone solutions but highly recommend adopting Nodal to organize and scale your workflows efficiently.
Deliverables
- Nodal environment configuration
- Working pilot solution
- KPI tracking dashboard
- Adoption measurement report
Tools
Scaled Rollout
Expand successful workflows across departments and locations, institutionalizing governance to ensure full solution adoption.
Deliverables
- Multi-department workflow expansion
- Institutionalized governance playbook
- Full solution adoption
Tools
Continuous Optimization
Provide ongoing white-glove support and quarterly reviews to refined the solution and drive continuous improvement.
Deliverables
- Quarterly solution reviews
- Optimization roadmap
- Performance improvement report